2MRO Design Engineering is committed to providing quality services to you.

The purpose of this Privacy Policy is to inform you on what kinds of personal information that we may collect, hold, use, and disclose about you, and how you may raise concern or ask us about our Privacy Policy should you believe we have breached our privacy obligations. This Policy also includes your ability to correct or access any information we hold about you.

By accessing our website and contacting us using your personal information, you give us the permission to collect, hold, use, and disclose personal information about you in the manner described in this Privacy Policy.

Collection of Personal Information

The personal information we collect are information such as:

• Identification and contact information, such as name, address, telephone number, email address, company name (if applicable) and Position/Title (if applicable)
• Financial information, such as bank account details or credit card details
• Social Media accounts, such as LinkedIn Profiles, whether you or any of your representatives
• Any other personal information you tell us from time to time to any of our representatives or otherwise

How do we collect your Personal Information

Our main mechanism of collecting your Personal Information is when you engage/contact us via our email and mobile phone number, on our website or associated social media pages. However, other ways we may collect your personal information include:

• Directly from you, either in person, phone, web meetings such as Skype, Microsoft teams, etc
• From other sources

Why do we require to collect, use, hold and disclose your Personal Information?

We collect, hold, use, and disclose your personal information to provide our services to you.

The main purposes we collect, use, and hold your information include:

• to identify and associate you to the project/s, including all its parameters and agreements we make, that we record and undertake for you
• to double check and confirm with you, or your other representatives, that any payments you make to us is/are successfully credited to our financial institutions
• to allow us to provide our services to you
• to correspond with your regarding your queries or requests about out services
• to correspond with you regarding your project/tasks/objectives you set us out to do for you and your projects
• to keep track of and update our records for the projects we do for you, especially when revisiting any project/s we completed for you

We may disclose your personal information for the following circumstances:

• to facilitate any other requirements, such as contacting any third party or suppliers, to complete your project/tasks/objectives you set for us
• Any organization that requires an authorized purpose with your express consent

If there are any other circumstances which requires us to use your personal information outside of the points listed above, we will contact you and request for your consent, both verbal and written. Anyone or any organization which assists 2MRO Design Engineering to complete your project are required to keep your personal information confidential unless a disclosure of such information is required by law.

Accessing and consenting to collected, held/hold, used and disclosed Personal Information

As a potential, current or past client of 2MRO Design Engineering, you have the right to request for what personal information we have collected, held/hold, used and disclosed about you. You also have the right to correct any details should you find anything incorrect.

For current clients of 2MRO Design Engineering, you have the right to consent and confirm, whether yes or no, to have your Personal Information disclosed to any third party that may be engaged to assist in your project that is organized by us (2MRO Design Engineering).

Do not hesitate to contact us via our contact details provided below regarding the above.

Making a complaint, raising your concerns or have Questions?

Should you have any concerns or complaints with how we have handled your personal information, the process is:

• To contact us and we will acknowledge your contact
• Discuss and correspond with you to resolve your concern or complaint
• Provide you with our reasons to how your concern or complaint has been dealt with

Contact Details

If you have concerns or queries regarding our Privacy Policy outlined above, do not hesitate to contact us at privacy@2mrodesigneng.com

 

 

Policy Version Number: 1.0

Date Last Updated: 19 AUGUST 2022